Privacy Policy
INTRODUCTION​
Opulent Waves (“Agency”) respects your privacy. This Privacy Policy states how the Agency collects, uses, maintains, and discloses information collected from clients, potential clients, and users of the Agency.com website (“website”). This Policy applies to the Agency's website, services, and products. It addresses information provided to us, whether in person, by phone, mail, email, or through our website.
We try to comply with this Policy. But due to human, technological, oversight, or intentional misconduct, we may not always comply. We state this Policy to inform you of what we try to do. But we do not intend our Policy to be, and you agree that our Policy is not, a legally binding obligation on us. The provisions applicable to you, such as limitations of liability and damages, are binding on you.
YOUR ACCEPTANCE OF POLICY
By using this website, you accept this Policy, including that it is not an agreement, that you cannot rely on it being applied by us, and that you are subject to the limitations on liability and damages. If you do not agree to this Policy, please do not use our website. Your continued use of the website, also including after we post changes to this Policy, is your acceptance of the Policy and all changes.
WE WILL NOT BE LIABLE FOR DIRECT, INDIRECT, SPECIAL, PUNITIVE, EXEMPLARY OR CONSEQUENTIAL DAMAGES, LOST PROFITS OR OTHER LOSSES, ARISING OUT OF INTENTIONAL OR ACCIDENTAL VIOLATION OF OUR PRIVACY POLICY, RELEASE OR DISCLOSURE OF YOUR PERSONALLY IDENTIFIABLE INFORMATION OR USE OR MISUSE BY US OR ANY PERSON OR ENTITY OF YOUR INFORMATION WHETHER ACCORDING TO OR NOT ACCORDING TO OUR PRIVACY POLICY.
COLLECTION OF PERSONAL IDENTIFICATION INFORMATION
We may collect personal identification information from or about you in a variety of ways. Examples include, but are not limited to, when you visit our website, fill in a form, talk to us by phone, email us, meet in person, communicate with us in any other way, and in different activities, services, features, or resources we make available on our website.
You may be asked for your name, mailing address, billing address, email address, phone number, birth date, sex, billing and credit card information, and purchase information. We, and others contracted to assist or work with us, may collect information on your use of the website. We may keep track of applications or pages you visit on our website. We collect personal identification information that you voluntarily submit to us, information that a device submits to us, and information we derive from your access, visits, and navigation of our website. You can decline to supply personally identifiable information, but doing so may prevent you from engaging in some website activities.
NON-PERSONAL INDENTIFICATION INFORMATION
We may collect non-personal identification information about you when you interact with our website. Non-personal identification information may include the type of computer you use, IP address, browser, operating system, domain name, access times, referring website address, and other information. More types of information may be collected. The systems we use may collect different kinds of information we are not specifically aware of, or that we become aware of later or over time. Over time, more types of information may be collected.
Data Collection from Others. We could obtain personal information about you from others we do business with. We may merge or use that personal information with information we collected from you.
WEB BROWSER COOKIES
Our website may use “cookies” to enhance the user experience. This may result in placing cookies on a user’s device for record-keeping and, sometimes, to track information about them. A user may set their web browser to refuse cookies, or to alert you when cookies are being sent. This choice may result in some parts of the website not functioning as well as they would if cookies were permitted.
HOW WE USE COLLECTED INFORMATION
Agency and others contracted to assist or work with us may collect and use a user’s personal information to:
Try to improve customer service. Information you provide helps us respond to your customer service requests and support needs more efficiently.
Personalize user experience. We may use information in the aggregate to understand how users as a group or sets or subsets, use the services and resources on our website.
Run a promotion, contest, survey, or other website feature.
Send users information they agreed to receive about topics we think may interest them.
Send emails. We may use an email address to send user information and updates pertaining to their order or to respond to inquiries, questions, and other requests.
Contact you via survey to research your opinion of current or potential future services or other questions.
Assess the popularity and usefulness of our website and services, and assess how these can be more useful; customize content and advertising to customers whose behavior and/or characteristics indicate they may be interested in a particular subject area.
Develop statistics regarding the use of our website.
We may share data with service providers to help perform analyses for us, help us send you email or postal mail, provide customer support, or help us service, maintain or upgrade equipment, software, and/or services.
We may provide aggregated data or statistics to potential customers for our services.
SOME CIRCUMSTANCES IN WHICH WE MAY PROVIDE INFORMATION TO OTHERS.
We will disclose your personal information, without notice to you, if we believe doing so is necessary or appropriate to comply with law or legal process or comply with an order or direction or voluntarily cooperate in a request from government or law enforcement or other person or entity; or to another person or entity whom we enter into discussions with concerning acquiring, merging with or other transaction relating to our business; or to protect or defend our rights or property; or in different circumstances. If a government authority, police authority, or other person or entity asks us for information, we may choose to share it. We do not view this willingness as inconsistent with our commitment to your privacy, because our general policy is to limit disclosure. But if we believe there is a good reason, we may share the requested information.
Disclosure to Non-Affiliated Third Parties. We may share your personal information with advertisers and other companies not affiliated with us, but who would like to send you information about their products and services. You will have the opportunity to decline the option to receive information from unaffiliated third parties (and thereby not permit this sharing of your personal information) when personal information is collected.
AGGREGATION AND USE OF PERSONAL INFORMATION.
Personal information you provide to us and to others with whom we do business may be aggregated and analyzed to enable us/them to develop targeted marketing programs and service offerings. We may use personal information to contact you regarding programs or services, or third-party programs and services we believe might interest you. If you do not want us to contact you for this purpose, you may decline to receive such offers by emailing us at info@opulentwaves.com or by mailing us at:
4409 Landsdale Parkway, Monrovia, MD 21770
DISCLOSURE TO AFFILIATED PARTIES
We may share your personal information with companies affiliated with us, such as those under common or overlapping ownership, for marketing and administrative purposes. A user may opt out of receiving any or all communications by contacting us at info@opulentwaves.com or by mailing us at 4409 Landsdale Parkway, Monrovia, MD 21770
USES AND SOME LIMITS OF USAGE.
Any personal information you supply or that we obtain by you visiting our website or otherwise may be used by us, or disclosed, according to this Policy, and as indicated below, could potentially be misused in violation of this Policy, for which we shall not be responsible or liable. We do not sell, trade, rent, or lease users’ personal identification information to others. We may share generic, aggregated demographic information, not linked to any personal identification information, regarding visitors and users with our business partners, trusted affiliates, and advertisers for the purposes outlined above. We do not knowingly let third parties with whom we share data use your personally identifiable information other than to provide their services to us. We require them to maintain the confidentiality of your information.
HOW WE TRY TO PROTECT YOUR INFORMATION
We adopt data collection, storage, and processing practices and security measures, trying to protect against unauthorized access, alteration, disclosure, or destruction of your personal information, user name, password, transaction information, and data stored on our website. However, we do not undertake any obligation to maintain such arrangements with any particular service provider and do not accept responsibility for any release of your data, whether due to defects or errors in their system or technology or in any interface with our system, or due to our act or omission. You are responsible for monitoring use of, charges to, and all other aspects of your credit card account(s).
SHARING YOUR PERSONAL INFORMATION - THIRD PARTY WEBSITES
A User may find advertising or other content on our website that links to sites and services of suppliers, advertisers, sponsors, licensors, and other third parties. We do not control content or links on these sites and are not responsible for practices employed by websites linked to or from our website. These websites or services, including their content and links, may constantly change. These websites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites that have a link to our website, is subject to that website’s terms and policies. We encourage you to review the terms of use and privacy policies of websites you choose to link to or visit from Agency.com to inform yourself of their terms and how they collect, use, and share your information. We are not responsible for terms, privacy policies, compliance with policies, or any other content on other websites.
ACCESSING AND UPDATING YOUR INFORMATION.
You can access and, in some cases, update the following information provided to us: your username and password; email address; user profile information, including sex, birth date, address, preferences, and characteristics about yourself and your interests; and credit card information. The information you can view and update may change as the functionality of the website changes. If you have questions about viewing or updating information we have on file about you, please contact us at info@opulentwaves.com.
INTERPRETATION.
These Policy terms are governed by and construed according to California law, without giving effect to conflict of law principles. Headings in this policy are for convenience to make the provisions easier to find. They shall not be used to interpret this Policy. This Policy must be interpreted according to its fair meanings, and not strictly in favor of or strictly against you or us.
POLICY IS NOT FOR THE BENEFIT OF OTHERS.
In our relationship with you, this Policy is between you and us and not any other person or entity arising from the relation between you and us. The terms we enter into with or policies we apply to other persons or entities (even if the same as these provisions) are not for your benefit. We do not promise that we will or can enforce our restrictions, prohibitions, or any terms against any other person or entity. YOU ASSUME THE RISK THAT OTHER PERSONS WILL VIOLATE OUR TERMS, WHICH MAY OFFEND, DAMAGE, AND/OR INJURE YOU.
RIGHT TO CHANGE.
We have the right to revise this Policy at any time. We make changes by posting revised terms at https://montecitovillagetravel.com/privacy-policy/. Please check these terms frequently to see if there are any changes. By continuing to visit or use this website after any change of terms, you agree to the changed terms. Use of our website by you is always voluntary and not required. Therefore, if you do not agree to a change, you can stop using this Website.
QUESTIONS AND COMMENTS.
We welcome questions and comments. You may contact us at info@opulentwaves.com. We will address your concern and try to resolve the issue you brought to our attention. We do not assure that we will be able to do so.
CONTACTING US.
Please contact the Agency with any questions or comments regarding this Policy at
4409 Landsdale Parkway, Monrovia, MD 21770
Phone: 914-907-9648
This Privacy Policy was last updated on October 9, 2025
